Head of Customer Experience & Digital Innovation
Rupinder Toor leads the wholesale Customer Experience and Digital Innovation chapter for Telstra, one of Australia’s leading telco companies. With over 15 years’ experience in telco, technology, retail, and consulting, Rupinder is committed to a customer-first approach when it comes to enabling digital experiences. By leveraging new technologies that are agile, Rupinder is driving innovation forward and staying one step ahead of customers’ needs, with experience in end-to-end digital transformation – from strategy to change operations and go-to-market implementation.
Rupinder will be speaking at